Customer Information
Embroidery Care
A few careful habits can help embroidered items look their best over time.
Start with the item's care label
Always follow the care label supplied with the garment, towel, bag, or accessory. That label takes priority over this general guidance because materials and construction vary by item.
Washing
- Wash according to the item's care label using a mild detergent.
- When appropriate for the item, turn embroidered apparel inside out before washing to help reduce surface abrasion.
- Avoid bleach and harsh treatment unless the item's care label specifically permits them.
- For towels and accessories, avoid washing methods that could snag embroidery or hardware.
Drying and ironing
- Use the drying method and temperature recommended on the item's care label.
- Avoid prolonged direct high heat on embroidery.
- Iron around embroidered areas when possible. If ironing near embroidery, use a protective cloth and follow the item's care label.
Loose threads and storage
- Do not pull loose threads. Carefully trim only a loose end close to the fabric if needed.
- Store clean, dry items away from prolonged moisture and excessive heat.
- For bags and accessories, avoid overfilling or rubbing embroidered areas against rough surfaces.
